Relax.
You're here.
Everything you need for an easy stay at Byron Lakeside is right here. Check the Wi-Fi, plan your day, explore Byron, arrange something extra or get in touch with us.
Make yourself at home.
Byron Lakeside offers self-contained apartments rather than traditional hotel accommodation. Our team is here when you need us, while giving you the space and independence to enjoy Byron your way.
Wi-Fi
Our complex Wi-Fi is available throughout Byron Lakeside.
Some apartments have their own Wi-Fi network because the complex signal can vary. Check your apartment information or contact us if you need help.
Check-in & Checkout
A few simple things to know about arriving and departing.
Check-in
From 3:00 pm
Your arrival and access information will be provided before check-in.
Checkout
By 10:00 am
Please make sure you have all your belongings before leaving.
Early Check-in
Available when possible for an additional charge and must be arranged in advance.
Ask usLate Checkout
Want a little longer? Late checkout may be available for an additional charge when pre-arranged.
Request late checkoutFacilities
Everything you need to settle in and enjoy your stay.
Swimming Pool
Relax by the pool and enjoy the peaceful surrounds. Please respect posted pool rules and other guests and residents.
BBQ Area
Our shared BBQ area is available for guests. Please leave the area tidy for the next person.
Parking
Please use the parking allocated to your apartment and avoid blocking access areas or neighbouring spaces.
Our Community
Byron Lakeside is home to holiday guests, longer-stay guests, permanent residents and owner occupiers.
Please keep noise reasonable and be considerate when using shared spaces.
Housekeeping & Extras
Need something during your stay? Just ask.
Staying 7+ Nights?
A weekly service is included for stays of seven nights or longer.
This includes fresh bed linen and towels, bins, vacuuming and a general tidy.
Extra Housekeeping
Additional housekeeping and full apartment cleans can be arranged for an extra charge.
Fresh Towels
Bath towels — $5 each
Pool towels — $10 each
Something Extra?
Early check-in, late checkout, additional linen, rollaway beds, portacots, high chairs and other extras may be available.
Please arrange extras in advance wherever possible.
Get in touchExplore Byron
Beaches, coffee, food and the places we think are worth discovering.
Eat & Drink
Find our favourite places for breakfast, coffee, lunch, dinner and a drink.
Explore diningAsk Us
Not sure where to go? Tell us what you're looking for and we'll help point you in the right direction.
ConciergeReport an Issue
We'll help you get it sorted.
Try the quick fix first
For Wi-Fi, TV, air-conditioning, appliances and other common apartment issues, check the troubleshooting information before requesting assistance.
Troubleshoot an issueStill need help?
Send us the apartment number, a short description and a photo where possible. This helps us arrange the right solution quickly.
Report an issueNeed a hand?
Byron Lakeside is self-contained accommodation with limited onsite staffing rather than a 24-hour hotel reception. We're still easy to reach when you need us.
Sunday: closed
Non-urgent?
Email is best, followed by SMS or WhatsApp.
Urgent?
Call or SMS us and leave a message if we're unable to answer.
Call-out fees may apply for non-urgent after-hours attendance.
Emergency
For police, fire or ambulance emergencies, call 000.
For urgent accommodation matters, contact Byron Lakeside directly.